Privacy Policy

MAXTIX INC ("Company," "we," "us," or "our") operates the website and ticketing platform located at maxtixinc.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

By accessing or using our platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of our services.

We may collect the following categories of personal information:

• Identifiers: Name, email address, phone number, billing address, and IP address.
• Transaction Data: Ticket purchase history, payment method type (last 4 digits only), and order confirmations.
• Usage Data: Pages visited, time spent, referring URLs, browser type, device information, and clickstream data.
• Communications: Emails, support messages, consultation requests, and survey responses you submit to us.
• Preferences: Event categories of interest, notification settings, and account preferences.

We use your personal information for the following purposes:

• Processing ticket purchases and delivering digital tickets
• Communicating order confirmations, updates, and support responses
• Scheduling and conducting consultations
• Personalizing your experience and recommending relevant events
• Improving our platform through analytics and user research
• Complying with legal obligations and preventing fraud
• Sending promotional communications (with your consent)

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our platform. These may include:

• Essential Cookies: Required for core functionality such as authentication and shopping cart operations.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements on third-party platforms, with your consent.

You may manage or disable cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted to and from our platform
• Secure, encrypted storage of sensitive personal information
• Access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits and vulnerability assessments
• PCI-DSS compliant payment processing — we never store full payment card data

Despite our best efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link in our emails.
• Data Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at contact@maxtixinc.com.

We may share your information with trusted third-party service providers who assist in operating our platform, including payment processors, email service providers, and analytics platforms. These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are typically retained for 7 years per financial regulations.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

If you have questions or concerns about this Privacy Policy, please contact us: